We offer the best customer friendly Returns, Exchange & Refund Policy to give the best shopping experience for our customers. In a simple word- “If the product does not work we will give you 100% money back.”
RETURNS & EXCHANGE POLICY
If, in the unlikely event you receive a product that does not work, simply write us about the product problem to create a ticket at our SUPPORT TEAM and our support team will contact you to guide the further process. In all cases, a product that does not work/allow you to activate your game will be an error in transmission, for example, a spelling error in the cd key code. So please simply write to us, and we will double check the key and re-send it. After checking if we found that, there is a problem of our product, then we will give you two options- take a replacement or take full refund to your original mode of payment & you can cheese any one of this.
REFUND POLICY
We do not hesitate to refund our buyer if our product is not working. Buyer should inform us about product defects or problems within 5 days of delivery. if we found that, there is a problem of our product, then we will give you two option- take a replacement or take Full refund to your original mode of payment & you can cheese any one of this. Also, if the product has not been delivered, the buyer can contact us, then we will check product delivery status & we will arrange the product for the buyer immediately or the buyer can take the refund. If buyer chose to get the refund, then within 4-7 working days buyer will receive full refund amount in the original mode of payment.
CANCELLATION POLICY
As long as the product has not been delivered, cancellation and refund is possible. Refunds will not be issued if your computer does not meet the minimum Product requirements. You need to make sure that your pc follow the system requirements for the product.
Questions about the Terms of Service should be sent to us at [email protected]